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Just How Committed Are We to Education & 100% Client Satisfaction Over Intimidation & Sales Pressure?

Here Is Our 7 Point Promise To You.

Our Promise

Our 7 Point Promise

1. Our Promise To You: Honesty and Integrity… Above Reproach.

No relationship can last without trust... this is especially true when it comes to the complex and complicated process of remodeling. With a home-remodeling project, contractor/client trust is critical. That’s why we go above and beyond what is required or even expected. At Transitions Remodeling, we go out of our way to create an environment where you NEVER have to doubt our actions or intentions. We never cut corners, we never "fake" the numbers, and we never, ever leave you guessing where we are or what we are doing. Bottom Line: we say what we do, and we do what we say.

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2. Our Promise To You: We Own Our Mistakes And We Fix Them.

Remodeling is a complex and complicated process, and we are only human… we're the first ones to admit that mistakes sometimes do happen despite all the steps we take to minimize them. At Transitions Remodeling, if we ever make a mistake, we don't try to hide it, we don't try to deny it, and we never, ever blame a homeowner if we're at fault. Bottom Line: If we ever make a mistake, we tell you, we propose a solution, and we fix it… PERIOD.

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3. Our Promise To You: We Will Respect You, Your Family, Your Home… And Your Wallet.

At Transitions Remodeling, we understand just how messy, disruptive and challenging the remodeling process can be. We also understand the enormous amount of trust you are placing with us. We understand that you are trusting us with the two most important things in your life—your home and your family. The spaces we are remodeling are the very same spaces where you and your friends and family will be eating, sleeping and living. We honor and respect that. We will never cut corners not just because it's wrong ethically, but also because it is wrong morally. We will go out of our way to make the process as stress-free as possible. We will clearly communicate with you through every step of the process. We will make sure to educate you every step of the way so that you can make "budget" conscious and informed decisions. We will clean up after ourselves every single day and do everything we can to minimize the impact on your life. Bottom Line: We will do everything humanly possible to protect your home and your family… PERIOD.

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4. Our Promise To You: When We Say No Sales Pressure, We Mean NO SALES PRESSURE.

Here is an interesting factoid: We Have No Sales People On Staff. What we do have are trained professional designers and builders who are here to guide and consult… not sell. Sure, we want your business. But only if it's going to be a good fit for us… AND YOU. We're so committed to "no sales pressure" that we have specifically implemented protocols and procedures designed to give you multiple opportunities to opt out of doing business with us. Bottom Line: if you are not 100% at ease doing business with us, then we failed, and we want to know about it.

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5. Our Promise To You: One-Stop, Competitively Priced, "No-Run-Around" Shopping.

There is nothing more frustrating, exhausting, time-consuming and expensive than driving all over town chasing down everyone and everything you need to complete your home-remodeling project. At Transitions Remodeling, we do all of the heavy lifting… we handle—literally—everything for you. Sit back and enjoy the stress-free, peace of mind convenience of having one single company and one single point of contact that handles your entire project. We even have an award-winning design showroom in Farmington Hills where you can pick and choose everything you need for your remodel… all under the council and recommendations of a certified award winning designer. Bottom Line: At Transitions Remodeling, we can do it all from kitchens to bathroom to room additions to whole-house renovations... and we handle EVERYTHING for you every step of the way.

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6. Our Promise To You: Total Confidence Pricing.

At Transitions Remodeling, you'll never spend a penny more than what you were expecting. Our pricing is delivered in writing and meticulous detail. The only way our price changes is if you initiate a change order and it has to be in writing. Bottom Line: the price we quote is the price you pay… no games, no gimmicks, no gotchas.

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7. Our Promise To You: A 5 year Warranty on Workmanship & 100% Satisfaction Guarantee.

At Transitions Remodeling in Farmington Hills, we have one of the strongest warranties in the remodeling industry… a full 5-year written warranty on our workmanship. What exactly does that mean? It means that if you have any problems whatsoever, we’ll come back and fix it and you won't pay a dime; this is one of the main reasons why many of our clients elect to hire us. People know we are just a phone call away. Our service process is as just as important (or more so) than our new installations. When you call Transitions Remodeling, you don't get a run around, you get a solution…PERIOD.

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